The View, an observation deck on the 52nd floor of the Palm Tower, adjacent to Nakheel Mall, provides a novel perspective. Accessible from the mall's roof, a rapid elevator ascent takes you 240 meters above the island. Before reaching the deck, an interactive museum and gallery recount the Palm Jumeirah's origin story. Once atop, relish a 360-degree vista encompassing the Palm Jumeirah, Dubai's skyline, and the Arabian Gulf. The View offers open and enclosed viewing areas, a VIP lounge, café, and a souvenir shop to commemorate your visit.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Admission to The View at The Palm Jumeirah Dubai at Palm Tower.
  
• Entry via Nakheel Mall ( Inclusions depend on the option selected).
• Access to Level 52.
  
• Access to an interactive theatre that introduces to the enlightening history of the island.
  
• Grand 360 degree display of the iconic Palm Jumeirah, Arabian Gulf and beyond.
  
• Striking elevator ride complete with floor-to-ceiling digital experience.

      Please check Option wise inclusions for every product before booking.

• A passport or Emirates ID is mandatory to be carried during this activity.
• Children should be accompanied by Adult throughout  the tour experience.
• Guests are prohibited from bringing food and drinks into the venue.
• The venue reserves the right to refuse entry in case of non-compliance with park rules and regulations.
• The management is not responsible for any loss, injury, or damage sustained during the visit.
• All visitors must adhere to the safety guidelines and instructions provided by staff at the venue. 
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
• The service provider is not responsible for non-operational attractions due to technical issues or weather, and no refunds will be given for unused or partially used services.

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Children under 3 years will be considered infants and will enter free of charge.
• Children aged 3 to 13 years will be considered children and will be charged the child rate.
• Children above 13 years will be considered adults and will be charged the adult rate.

Note - Till 30th April 2025, Infants are ages 0-4, children are ages 4-11, and adults are 12 years and older.

• Entrance via Palm Tower at Nakheel Mall.
  
• Access to Level 52.
• Panoramic 360-degree view of the Palm Jumeirah, the Arabian Gulf, and the surrounding areas.
• Memorable elevator ride with a floor-to-ceiling digital experience.
• Interactive experiences and educational displays explaining the engineering and creation of the Palm Jumeirah.